Shipping Policy:
1) We ship UPS and US Mail daily. Hours are 9 a.m. to 6 p.m., Pacific Standard Time Monday through Friday. Orders placed before 12 o'clock will be shipped that same day.
2) Terms are COD - Cash Only unless prior credit has been established. We accept VISA, Mastercard and American Express.
3) Freight will be paid by CHA on orders of $350 or more. No freight allowances on special orders, COD, NEXT DAY AIR, SECOND DAY AIR or 3 DAY SELECT.
4) Orders under $25 will be charged a $5 handling fee.
Return Policy:
1) No returns will be accepted without authorization of CHA. Returns after 30 days will incur a 15% restocking fee.
2) Special order items are not returnable.
Quantity Discounts:
1) All Carbide Burrs: mix or match, sizes, shapes and lengths.
5 to 9: 10%
10 to 19: 15%
20 to 29 : 20%
30 & up: 25%
2) Straight & Tapered Cartridge Rolls: 20% discount on 500, same grit & same size
3) Handy Rolls: 20% discount on 5 or more, mix and match
4) Flap Wheels: 15% discount on 10 or more, same grit & same size
5) Cross Buffs: 15% discount on 50 or more, mix & match
6) Porting Stone: 15% discount on 25 or more, same part number
7) Quick Change Disc: 20% discount of 5 boxes, same grit & same size
8) Buff & Blend & Surface Conditioning Discs: 15% discount on box quantity
9) Valve Seat Wheels: 15% discount on 10 or more wheels
10) Brite Rite Wheels: 15% discount on 3 of the same part number
11) Flap Discs: 15% discount on 5 or more, match & match
12) PSA Discs: 15% discount on 5 boxes, same grit & same size
13) Industrial Grinding Belts: 15% discount on box quantity
Warranty & Safety Policy:
Our carbide, cartridge rolls, discs, spiral bands, brushes, belts & stone are USA made. CHA warrants products we sell to be free from defects when used under normal conditions and at RECOMMENDED SPEEDS. All products are for hand grinding only, unless otherwise specified. When using any type of grinding or polishing materials, safety goggles and dust masks should be worn.
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